CUSTOMER SERVICE

"With the additional savings from our CBA membership we are able to give more back to our Global Outreach Ministries."

Marci Regan, Operations Manager,

Mariners Church Bookstore

  • Check the labels to verify that the packages are yours.

  • Visually inspect the shipment/packages for damage.

  • Verify that you are only signing for the packages that you are receiving. Review the carrier's paperwork to make sure the piece count matches. Before the driver leaves, be sure to note any discrepancies on both the driver's and your delivery paperwork (ie; Short 1 box or, All boxes soaked in motor oil).

INBOUND TRACKING / PLANNING

Most carriers have some type of online tracking tool monitor your shipments. Several carriers provide tools that can help you to manage your inbound shipment processing. The tools provide visibility to your in-transit shipments and can notify you of their expected delivery date. This can help you adjust and plan staffing requirements, maintain inventory availability data for your staff and ensure warehouse storage space is available prior to the receipt of your shipment. YRC Freight provides an online tool that provides ProActive tracking capabilities. However, you will need to create a MyYRCFreight online profile in order to access the information.

For more information, please contact the carrier or a Siriani Customer Service Representative.

INBOUND SHIPMENTS

When your shipment first arrives, you should perform the following steps.

USPS! ZIP LOCATOR

               PLEASE CLICK HERE TO SEE

               USPS ZIP LOCATOR TOOL

  • White Facebook Icon
  • White Twitter Icon